Contact Us

We're here to help you on your smoke-free journey

Get in Touch

Have questions, need support, or want to provide feedback? We'd love to hear from you! Our team at Nico is dedicated to helping you achieve your smoke-free goals.

Contact Information

Email: support@meetnico.app
Response Time: Within 24-48 hours
Available: 7 days a week

For all inquiries including general support, technical issues, account questions, billing matters, privacy concerns, legal questions, partnerships, or any other questions about using the Nico app, please email our support team at the address above.

Company Information

Company Name: Gamer Chachi Inc.
Product: Nico - Smoking Cessation Coach
Website: https://meetnico.app

What to Include in Your Message

To help us assist you more efficiently, please include:

  • Subject Line: Brief description of your inquiry
  • Account Email: The email address associated with your Nico account (if applicable)
  • Description: Detailed explanation of your question or issue
  • Screenshots: If reporting a technical issue, screenshots can be very helpful
  • Device/Browser: What device and browser you're using (for technical issues)

Frequently Asked Questions

How do I cancel my subscription?

You can cancel your subscription anytime through your account settings or by emailing support@meetnico.app.

How do I delete my account and data?

To delete your account and personal data, please email support@meetnico.app with your request. We'll process deletions within 30 days in accordance with our Privacy Policy.

How do I opt out of messages?

Reply "STOP" to any WhatsApp or SMS message, click "Unsubscribe" in emails, or manage your preferences in account settings. See our Privacy Policy for full details.

Is my data secure?

Yes! We use industry-standard encryption and security measures to protect your information. Learn more in our Privacy Policy.

Emergency Notice

Important: Nico is not an emergency service. If you are experiencing a medical emergency, please call emergency services (911 in the US) or seek immediate medical attention.

If you are having thoughts of self-harm, please contact:

  • National Suicide Prevention Lifeline (US): 988 or 1-800-273-8255
  • Crisis Text Line (US): Text "HELLO" to 741741
  • International Association for Suicide Prevention: Find a crisis center

We're here for you. Whether you have a question, need technical support, or just want to share your success story, we'd love to hear from you. Your journey to becoming smoke-free matters to us, and we're committed to supporting you every step of the way.